The terms that govern your access to and use of cloudzeninnovations.com. Use of CloudZen's services is governed by a separate signed services agreement.
These Terms of Use ("Terms") govern your access to and use of the website cloudzeninnovations.com and any related subdomains, pages, and content (collectively, the "Website"), operated by CloudZen Innovations GmbH ("CloudZen," "we," "us," or "our").
By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website.
These Terms govern the Website only. Use of CloudZen's services — including Product Lifecycle Management (PLM), Data Engineering, Artificial Intelligence (AI), AI Advisory, Platform Engineering, Cloud Transformation, Enterprise Applications, ERP Integrations, Digital Product Passport (DPP), consulting, implementation, managed services, and other technology engagements — is governed by a separate written services agreement, statement of work, proposal, or master services agreement signed with you or your organisation. In the event of any conflict between these Terms and a signed services agreement, the services agreement will prevail with respect to that engagement.
1. Eligibility
By using the Website, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements. If you are using the Website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
The Website is intended for business users. It is not directed to children, and we do not knowingly collect personal data from children through it.
2. Acceptable Use
You agree to use the Website only for lawful purposes and in a manner that respects the rights and reasonable use of others. You must not:
- Use the Website in any way that violates any applicable national, state, local, or international law or regulation.
- Attempt to gain unauthorised access to, interfere with, damage, or disrupt any part of the Website, the servers on which it is hosted, or any connected database or service.
- Introduce any virus, trojan, worm, logic bomb, ransomware, or other malicious or technologically harmful material.
- Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written consent, except for legitimate search engine indexing.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software made available through the Website.
- Harvest or collect personal data of other users.
- Misrepresent your identity or affiliation with any person or organisation.
- Send unsolicited commercial communications, chain letters, or spam.
- Use the Website in any manner that could disable, overburden, damage, or impair it.
- Bypass or attempt to bypass any access restrictions, gating mechanisms, rate limits, or security measures.
3. Forms, Downloads and Gated Content
Some areas of the Website ask you to provide information to download whitepapers, case studies, solution briefs, capability decks, research reports, webinar recordings, or other content.
By submitting any form on the Website, you agree that:
- All information you provide is accurate, current, and complete.
- You are authorised to provide the contact details and business information submitted.
- CloudZen may use the information in accordance with its Privacy Policy.
- Any links, access codes, or downloads provided are for your internal business use only and may not be redistributed, sold, or republished without our written consent.
4. Intellectual Property
All content on the Website — including text, graphics, logos, icons, images, videos, software, code, design elements, layouts, documents, reports, whitepapers, case studies, and the compilation of all such content — is the property of CloudZen, its licensors, or other content providers and is protected by applicable copyright, trademark, and intellectual property laws.
4.1 Limited Licence
Subject to your compliance with these Terms, CloudZen grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your personal or internal business purposes only.
4.2 Restrictions
Except as expressly permitted by these Terms, you may not:
- Reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit Website content.
- Use illustrations, graphics, videos, or photographs separately from accompanying content.
- Remove copyright, trademark, or proprietary notices.
- Use Website content for commercial purposes without written permission.
4.3 Trademarks
"CloudZen", the CloudZen logo, and other CloudZen marks, graphics, logos, and service names used on the Website are trademarks of CloudZen Innovations GmbH. You may not use these marks without our prior written permission.
4.4 Feedback
If you submit ideas, suggestions, comments, or feedback regarding the Website or our services, you grant CloudZen a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute such feedback without compensation.
5. Third-Party Links and Content
The Website may contain links to third-party websites, services, or resources that are not owned or controlled by CloudZen. We provide these links solely for convenience and do not endorse or assume responsibility for any third-party content, products, services, or practices.
6. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS, AND SERVICES MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, CloudZen disclaims all warranties including merchantability, fitness for a particular purpose, title, and non-infringement.
CloudZen does not warrant that:
- The Website will be uninterrupted, secure, or error-free.
- Defects will be corrected.
- The Website is free from viruses or harmful components.
- Information on the Website is accurate, complete, reliable, or current.
7. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLOUDZEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE.
To the maximum extent permitted by law, CloudZen's total aggregate liability arising out of or in connection with your use of the Website shall not exceed EUR 100.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
8. Indemnity
You agree to defend, indemnify, and hold harmless CloudZen, its affiliates, officers, directors, employees, contractors, licensors, and suppliers from any claims, damages, liabilities, losses, costs, and expenses arising from your violation of these Terms or misuse of the Website.
9. Suspension and Termination
We reserve the right, in our sole discretion and without notice, to:
- Modify, suspend, or discontinue all or any part of the Website.
- Restrict or terminate access to the Website.
- Remove or refuse to publish content.
All provisions that should reasonably survive termination shall survive.
10. Governing Law and Jurisdiction
These Terms and any dispute arising from them shall be governed by the laws of Germany.
Subject to applicable mandatory law, the courts of Nuremberg, Bavaria, Germany shall have exclusive jurisdiction over disputes arising under these Terms.
11. Changes to These Terms
We may revise these Terms at any time by posting an updated version on the Website. The "Last Updated" date indicates when the Terms were last revised.
Your continued use of the Website constitutes acceptance of the revised Terms.
12. General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement regarding Website use.
12.2 Severability
If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
12.3 Waiver
No waiver of any provision shall constitute a continuing waiver of that provision.
12.4 Assignment
You may not assign rights under these Terms without prior written consent. CloudZen may assign its rights without restriction.
12.5 Force Majeure
CloudZen shall not be liable for delays or failures caused by circumstances beyond its reasonable control.
12.6 Notices
Any notice under these Terms must be sent to legal@cloudzeninnovations.com or our registered office.
13. Contact Us
If you have any questions about these Terms, please contact us:
Email: legal@cloudzeninnovations.com
Postal Address:
CloudZen Innovations GmbH
Hennebergerstrasse 35
90475 Nuremberg
Germany
Website: